Customized service

Special payment window

1,00 €

Include 19% VAT shipping costs

Countries in which DERUIZ offers shipping services:

E-BIKE:

Germany: Free shipping nationwide, including islands.

Netherlands, Austria, Poland, Belgium, Luxembourg, Slovakia, Slovenia, Czech Republic, France, Spain, Italy, Portugal, Bulgaria, Denmark, Hungary, Romania: Free delivery in most areas.

Finland, Greece, Sweden: Standardised price of €19.95 per order.

Switzerland: Standardised price of €165 per order.

United Kingdom: Standard price of €185 per order.

Norway: Standard price of €215 per order.

Since Switzerland, UK, and Norway are non-EU, the VAT, customs fees, etc. in these countries are paid by the customer.

Accessories:

Free shipping in the above mentioned areas.

Further detail informations can be found in our shipping policy.

ATTENTION:

For remote areas in other countries outside of Germany, like islands, delivery may not be possible or incur extra fees, which will be borne by the customer.
For customers outside of Germany, please leave a note with your VAT number when placing your order.

Here you can only pay product or service you have individually agreed upon with Deruiz.

Option

product customization
shipping fee

Clear

SKU: Customized service Categories: Accessories, UPGRADES

What is customized service

Introduction

This product is a special service provided by DERUIZ brand. If you have any needs, please send an email to [email protected] or contact us on the chatbot of the website.

COMPONENTS

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FAQ

When only use this payment window?

You have to make a special payment to Deruiz. You have already agreed with Deruiz what you get for this payment. The product or service you pay / they have offered to you personally, through chat or communicaton.

How do I pay through this payment window?

You must have contacted Deruiz Service before you use this payment window. If you still have questions, contact customer support team again.

Countries other than Germany

Pay atttention, if customer orders / pays from other counrty than Germany, the tax is / will be deducted and the customer service manager will calculate the difference based on the payment amount.

Return or exchange

Payments (individually agreed upon) for special or customized product or service might not be returned or changed. This means, if a product or service is paid that has been especially made or offered to this customer, this might be offered as a one-off payment and cannot be returned. If there are questions about this, please check with Deruiz service team.

When will you product be shipped?

If a payment is made here for an individually made product then the production or preparation might take more time. So the time to ship might be longer than for a standard product that is in stock. When you pay here you should be aware already beforehand about the delivery time of the item or service you pay.

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